Pregnancy

At The Welcombe Spa, we prioritize the health and safety of both Mother and baby. To ensure a safe and enjoyable experience, please review the following terms and conditions for pregnancy-related treatments:

• All pregnant guests must inform our team at the time of booking and again upon arrival about their pregnancy. This allows us to tailor your treatments accordingly.

• We recommend consulting with your healthcare provider before booking any Spa treatment during pregnancy, particularly if you are in your first trimester or have any medical concerns.

• If you are experiencing any medical conditions related to pregnancy, including high blood pressure, gestational diabetes, or any complications, please inform your therapist so we can adjust treatments accordingly; we may also require a Doctors note.

Spa Treatments

We kindly ask that you arrive at least 15 minutes prior to your scheduled treatment time. This ensures you have ample time for consultation, preparation, and to fully relax before your treatment. As a courtesy to all our guests, we maintain a prompt appointment schedule. Late arrivals may result in a reduced treatment time, and the full treatment charge will apply. All treatment times quoted include the treatment itself, along with preparation and consultation.

Age Requirements

The minimum age requirement to enjoy Spa treatments or participate in Spa Days and Experiences is 16 years old. For guests aged 16 and 17, certain restrictions apply. Parental or guardian approval is required, and a guardian must be present during the treatments. Please contact us in advance to discuss available options for younger guests.

Booking & Cancellation Policy

To avoid disappointment, we recommend booking in advance. Reservations cannot be confirmed without a valid credit or debit card, and payment must be made in full at the time of booking.

Spa Days and Spa Experiences: We require 7 days' notice for cancellations. Cancellations made within this period will incur a 100% charge.

Individual Treatments: A 48-hour notice is required for cancellations. Cancellations within 48 hours will also incur a 100% charge.

Medical Questions

Regular Spa use can offer significant health benefits, but it is important that you inform us of any health conditions, allergies, medications, or injuries that may impact your choice of treatments or exercise options when making your reservation. Upon arrival, you will be asked to complete a health and lifestyle questionnaire to ensure we provide you with the safest and most effective experience tailored to your needs.

Spa Opening Hours

Monday- Thursday 6:30am-9:00pm

Friday 6:30am-8:00pm

Saturday-Sunday 7:30-8:00pm

Please note last entry is one hour before closing times

Children's Hours

10:00am-12:00pm & 4:00-6:00pm Daily.

Treatment Opening Hours

Monday-Sunday 10:00am-6:00pm.